Privacy Policy

Zaino Privacy Policy

At Zaino sites, your privacy is extremely important to us. We use the information that we collect to process orders and to notify you of the status of your order. During the process of efficiently fulfilling your order, we may find it necessary to contact you for additional information or verification. We will attempt to contact you with the information that you have provided during the checkout. If the contact information is inaccurate or incomplete, your order fulfillment may be delayed or canceled. Please read the text below for more details about our privacy policy (the "Policy"). This Policy governs this Web site and other Web sites and Web pages operated by Zaino.

Any changes to the Privacy Policy will be posted in this section (Privacy Statement) of the Web site, as well as other appropriate locations to ensure our customers understand how their information is being collected, used and disclosed. We will always use any information collected in accordance with the privacy policy in place at the time the information was collected.

NOTE TO CHILDREN UNDER 13: YOU ARE NOT ELIGIBLE TO USE THE SERVICES OR PURCHASE PRODUCTS ON THIS SITE. PLEASE DO NOT PROVIDE US WITH ANY INFORMATION ABOUT YOURSELF.

Zaino welcomes your questions and comments about privacy. Please send an e-mail to us.

Frequently Asked Questions about Privacy

What information do we collect and how is it used?

• When you order, we need to know your name, e-mail address, mailing address and telephone number, credit card billing address and telephone number, credit card number and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status. Your credit card information is maintained by our secure credit card processor and is not stored by ZainoStore.com.
• When you sign-up for our e-mail notification service, we need only an e-mail address, which we use to send the requested information. You may unsubscribe to this list at any time by sending a message to “unsubscribe” as explained in each newsletter.
• We monitor customer traffic patterns and site usage to help us develop the design and layout of our stores.
• We may also use the information we collect to occasionally notify you about important functionality changes to the ZainoStore.com sites, new ZainoStore.com services, and special offers we think you'll find valuable. However, we will only do this IF you have opted-in to receive these mailings. If at any time you decide you no longer wish to receive them, you can always opt-out by following the instructions at the bottom of each mailing.

What about "Cookies"?

• "Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information but are used to store items in your shopping cart between visits. Many computers automatically accept cookies, but you can opt to prevent that. Please note, however, that without cookies, you will not be able to shop at the ZainoStore.com, because our shopping cart software currently uses cookies to temporarily store the items you've selected for purchase.

Will Zaino disclose the information it collects to outside parties?

• Zaino does not sell, trade or rent your personal information to others. Zaino may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifyable information.
• Zaino may release personally identifiable information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Zaino, our users or others.
• In the event that Zaino completes a business transition, such as a merger, acquisition by another company or selling a portion of its assets, users’ information, in most instances, will be a part of the assets transferred. Such a transfer shall not be considered a violation of or deviation from this Policy.

How does Zaino protect customer information?

• When you place orders, we offer the use of a secure server. The secure server software (SSL) encrypts all information that you input before it is sent to us. Furthermore, we have implemented security measures to protect customer data we collect against unauthorized access.

How does Zaino allow customers to update or change the information it collects?

• You may update or change information related to your Zaino account by logging in to your account through "Where's My Zaino?" and then changing and saving your updated information.
• If at any time you would like us to remove you from our e-mail or postal mailing lists, feel free to contact us via email. Please be sure to include your e-mail address, full name and password.

How does Zaino protect children’s privacy?

We are concerned about the safety of children on the Internet. Consistent with the Children’s Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13. If we become aware that a account holder is under the age of 13, we will remove his or her personally identifiable information from our files.

NOTE TO CHILDREN UNDER 13: YOU ARE NOT ELIGIBLE TO USE THE SERVICES OR PURCHASE PRODUCTS ON THIS SITE. PLEASE DO NOT PROVIDE US WITH ANY INFORMATION ABOUT YOURSELF.

What about links to other web sites and services?

• The Zaino Sites may contain links to other sites that are not under our control. These Web sites have their own policies regarding privacy, which you should review before visiting them. We bear no responsibility for linked Web sites and provide these links solely for the convenience and information of our visitors.

How does Zaino have my consent to use this information?

• By using the Zaino Sites, you consent to the collection and use of this information by Zaino in the manner described in this Policy.
• Any changes to the Privacy Policy will be posted on the Web site to ensure that our customers understand how their information is being collected, used and disclosed.